From the September 2006 issue of PC World magazine
Posted Wednesday, July 26, 2006
On June 15, in case you didn't notice, Microsoft announced that Bill Gates will "transition out of a day-to-day role in the company" in 2008, though he'll remain as chairman. Bill, no one can complain about your new focus on philanthropy, but over the next two years, how about showing your customers a little love?
It'll be easy! Just insist that Microsoft adopt this mantra: "Stop Making Crap." Here's a simple three-step process…