Slightly Off KIlter

Normal is overrated


Background Music


The inspiration for this essay comes from today’s Saturday Slant.


No matter how hard you try to be tolerant and patient, there’s that one thing that gets under your skin every time. There’s that one something other people do that annoys you without fail. What is your pet peeve?



I don’t need to be “entertained”. I especially do not need (or particularly want) to be entertained everywhere I go.


Why is it, then, that I have to put up with background music (practically) everywhere I go? It’s piped into the drug store, the grocery store, the hardware store, the book store. Sometimes the music is obviously a tape. Sometimes it’s even recognizable. Sometimes it’s just tuned to a local radio station.


There’s music played when I’m put on hold on a telephone call. (This is yet another in a long list of reasons why I don’t like to do business over the telephone.)
One night, in a hotel room in Washington DC, I listened to an entire CD of Enya before I realized that something had happened to the connection and the customer service person was not coming back… I must admit I enjoyed that particular experience with music on hold; I just kicked back on the hotel-room bed, closed my eyes, and blissed out… I didn’t really come to until the CD went into replay on the first cut 🙂


There’s some kind of music playing from overhead speakers in nearly every restaurant I’ve ever been in. Given that we eat most of our meals “out”, I’ve been in a lot of restaurants.
In some restaurants, the conversational volume is so high that the only time I notice the background music is in the restroom. Two questions come to mind… if no one can hear it in the dining room, why is it still playing? And, does anyone really need background music in a restroom?!



Then there are the places that allow customers to get their hands on the music. Three restaurants we patronize on occasion have (shudder) jukeboxes. At least one of those is fairly large and the music comes over the overhead speakers; also (usually) it’s not very loud. It was much too loud the last time we were there, but the waitress kindly lowered the volume at our request.


Another restaurant is very small and the jukebox is very loud. That would be bad enough, but this place also runs a television and the television is also, usually, quite loud. I invite you to imagine a room perhaps 15 by 20 feet in size, with both a TV and a jukebox competing with each other. I carry 30-DB earplugs in my belt pack; they don’t help.


Now we’ve reached, indirectly, the entertainment evil that I think is worst of all – the restaurant television set. I’m not talking about the TV showing the current ball game up in a corner of the local sports bar. (Is every bar a “sports bar” in that regard?). I’m talking about televisions in “ordinary” restaurants. If people want to eat in front of the TV, isn’t that why the gods created takeout food?


Our favorite diner runs a TV. Most of the time, the sound is low enough to largely ignore. I try not to get sucked in by the moving pictures. Spouse always sits facing the other way. We continue to eat there, regularly, because the prices are good, the service is great and the food is excellent (by far the best we’ve found anywhere). A TV is a small price to pay… although we try to sit as far as possible from the idiot box on weekday mornings if it’s airing court TV or (shudder) a “talk” show (people yell a lot on both of those).


The Mexican place with the jukebox and the TV is the only one that plays the television at full volume — usually a Soap Opera or a ball game. There’s a TV (sound muted) in one of the Chinese restaurants we eat at regularly, another (also muted) in the sushi bar of our favorite Japanese place. I can name several other restaurants that regularly run a television, generally with the sound turned way down or off.


Often, a restaurant with a television plays background music too. It’s all very weird, and unnecessary, in my mind.


Background music can be more than a minor irritation, if you consider the store’s side of things.
Spouse and self have made the decision to leave stores many times because the music was getting to us. There goes the sale… We used to eat at the Mexican place with the TV and the jukebox a couple of times a month (they do the best chile verde burrito). But I’ve finally said “Enough!” and we won’t be eating there anymore; we may occasionally get takeout. There goes a regular customer.


I go to a restaurant to eat and (often) converse with Spouse and friends. I go to a store to shop. If I want to listen to the radio or play a CD or watch television, I have all of these available at home. At home, I can choose the programming myself.


I don’t need to be entertained whenever I go out of my house. If I want to go out for entertainment, there are hundreds of choices. Given the choice of a concert or a grocery store for music, the choice, for me, is obvious.



10 responses to “Background Music”

  1. I work at a retail store. The reason we play music is to drown out conversations between our patrons. If we forget to put the music on we (and other customers) can hear every word of every conversation. Some conversations just are not appropriate but we cannot ask them to stop talking or change the subject. So a little background music drowns out the conversations just enough…

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  2. The main purpose of background music in a restaurant is to create privacy for guests. If it’s at the right volume, you can still talk over it comfortably but don’t feel like you’re sharing your conversation with guests at adjacent tables. Some places like to be noisy and use music to get people to talk loud and create excitement. We don’t do that at either of our restaurants.
    I’m with you on the “music and TV sound together” issue. I’ll leave rather than put up with it. A variation on the same theme is the kitchen staff playing hideous heavy metal on a cheap boom box loud enough that diners can hear it.

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  3. I’m always amused in that sort of restaurant (Chili’s springs to mind) when I go into the restroom and suddenly realize that there’s music playing. The dining room is so loud I can barely hear it, let alone recognize it.
    Now, explain music in the bookstore, the drugstore, and the grocery store. 😉

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  4. How can background music in a restaurant create privacy? That’s the nuttiest statement I’ve heard in a long time.And why do restaurants have to extend their sound systems into the bathrooms? Are most restaurant bathrooms insufficiently private without loudspeakers?
    People who object to “background” music are in somewhat the same position now as people who used to object to the annoyance of second hand smoke.
    Eventually restaurants began to provide smoking and non-smoking sections. It couldn’t be that difficult for resaurants to provide noisy and quiet areas. Or give some earphones to the customers who want music.
    To go into a restaurant and have to listen to music I didn’t ask for is like going into a restaurant and being forced to eat nothing but broccoli.
    Best strategy. Go into a restaurant and order. If the noise gets to you, leave and refuse to pay. Eventually they’ll catch on.

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  5. “It couldn’t be that difficult for resaurants to provide noisy and quiet areas.”
    So, then with restaurants that still have smoking areas, the restaurant has to have four areas. Insane.
    “Table for two?”
    “Yes, we’d like the non-smoking, no music, adult only, cell phone, no sweatsuit, wifi section. Thank you.”

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  6. Sounds good to me 🙂
    We were once standing in line at the airport check-in desk in front of two people with a pair of very young children. The children were alternating screaming.
    First, we said “Please, go ahead of us.”
    Then when they had their seating assignments and walked away we said, “Two. Non-smoking, non-screaming please.”

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  7. Background music is there to enhance sales. Maybe not for you, but it does for most people. If it’s the right music for the customer demographic it will make people stay longer and spend more. The key is getting the right music.
    Also, from the sounds of your description of your -30DB earplugs… either they don’t work at all, or you have ultra sensitive hearing (a somewhat common affliction, you should see a doctor about it) I have -15 Db earplugs (the custom $300 kind) that reduce volume tons. -30 DB should almost make you completely deaf if fitted properly in your ear.

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  8. There is a wonderful device, small, discreet & inexpensive, called TV-B-Gone, that allows you to turn off almost any TV from up to 50 feet away. When I used mine in a doctor’s waiting area, people actually started conversing with one another! You can read about TV-B-Gone on Wikipedia.

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  9. I work in a large retail establishment that several years ago subscribed to XM radio (now Sirius/XM) and decided that channel 25 “The Blend” was just right. Well, four years ago, maybe, but it’s still playing THE SAME SONGS OVER AND OVER with only an occasional unrecognizable cut added to the mix. Every now and then more intelligent heads will prevail and we’ll switch to another channel, but it always ends up back on the alleged “Blend.” At Christmas time it’s the same 10 songs over and over for a month. I hear this ridiculous channel in other places as well. I was hoping when Sirius merged with the then-struggling XM that they might have been able to afford a few new records but their pathetic, computer-controlled programming continues. The malady lingers on.

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  10. If we must be subjected to music everywhere, why don’t the establishments respect their customers enough to keep the volume MUCH lower than the current volume of a ROCK CONCERT!?

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