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We’ve Come a Long Way, Baby
When I wrote my Masters Thesis in 1984, it was all pretty high tech for the time. … Continue reading
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Snapshirts
I made a custom “word cloud” t-shirt for myself using the furkids’ weblog. for the content. Continue reading
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Note to FedEx
While we were out of the house today, a FedEx driver delivered a package. In today's commentary, I discuss my reaction to the way he did it. Read my commentary… Continue reading
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Note to FedEx
Don’t Mess With the Plants! Dear FedEx You have a problem. In calling to report the problem, I discovered additional problems. Please address these issues. While we were out of the house today, a FedEx driver delivered a package. Because he was unable to hand it to us in person, he left the package on… Continue reading
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Narrowband Connectivity
The US has fallen to 19th overall in household broadband penetration, and is in danger of being passed by Slovenia in early 2007. Continue reading
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Customer Disservice
Why can’t customer “service” organizations understand a problem report when it’s sent to them? Continue reading
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Customer Disservice
In today's commentary, I discuss why it can be so difficult to file problem reports when Customer Service organizations claim to want to help me. Read my commentary Continue reading
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