Me, to Alexa tech support: "I'm trying to configure (FEATURE) as described on your web page, but there's an error. The link you reference isn't on the page as stated."
I then go about my business, subsequently finding the link two pages further in. I get the feature configured and tested.
Then I get a reply from "Tech Support" : "I'm sorry to say that currently this feature is unavailable right now and I apologize for the inconvenience caused to you."
Me: WTH? Do these people get any training?
Also, someone needs to start proofreading the form replies, because the phishing spam I get is better written than this.
"As an Alexa user, myself feel the same way how you feel."
vlbrown-mzydt 
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