Relationships
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Social Styles vs MBTI: A Type Epiphany
Many years ago, at least 5 years before I discovered the MBTI, I took a one-day workshop called “Managing Interpersonal Relationships”, offered through my day job. The workshop used one of the “4-Quadrant Personality Models” as a way to explain and improve team communications (aka “interpersonal relationships”) in the workplace. In particular, it focused on… Continue reading
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Emotional Intelligence and Type
(Note: This article was originally posted in my “personal” weblog. I decided to copy it here so that all of my Type-related posts can be found in commentary.) Yesterday, I attended a workshop entitled “Linking Type and Emotional Intelligence for Effectiveness”. The workshop was presented by Roger Pearman for BAAPT (the Bay Area Association for… Continue reading
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The MBTI is Nothing Like Astrology
I’ve been meaning to write this post for a while, but I haven’t had the right nudge until now. But today, someone gave me that nudge. Every now and then, someone blathers about the MBTI (Myers-Briggs Type Indicator) being no better or worse than Astrology. The articles make for amusing punditry, but they miss an… Continue reading
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Team Introvert
I recently shared this image with friends on Facebook. The image comes via Beth Beulow’s Team Introvert Pinterest board. One friend commented, “Wouldn’t ‘Team Introvert’ be an oxymoron?” Continue reading
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Is Customer Satisfaction Worth $9.95?
Back in early June, I noticed that the front grill emblem on our Scion xB was missing. I decided I wanted to replace it and our local dealership’s price seemed high so I checked online. I found a decent price but their web ordering system was out of whack and proposed $35 for shipping (um,… Continue reading
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What Advice Would You Give
Tim Walker (Hoover’s Business Insight Zone) asks What “Real Advice” Would You Give Your Company? I’ve given companies advice like this in the past, usually after I’ve given notice. Here’s what I’d say. Continue reading
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Feedback
Recently, Tim Walker posted a weblog essay on how to give unsolicited feedback. My feedback on the essay provided the seed for a followup post in Tim’s blog. How do you give feedback? Continue reading
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Who Owns the Data?
There’s been a lot of discussion in the Cyberverse recently regarding Robert Scoble and Facebook. Robert lost his Facebook account (he got it back after appealing) when he violated Facebook’s Terms of Use by using a program to “scrape” (download) Facebook data — specifically, his “friends” list. What’s interesting to me is that most of… Continue reading
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Tact Filters
In 1996, Jeff Bigler devised his “Tact Filter” theory. I agree with most of it. But, there’s one piece I don’t agree with. Continue reading
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Re-orgs Hazardous to Teams
On Monday, my manager said “We’re having a re-org. But don’t worry. it doesn’t affect anyone in my group.” She was partially correct. There is no immediate, direct, acute effect. However, the longterm indirect effects are demoralizing. We’re losing three people from the Team. Continue reading
Slightly Off KIlter 