Aw… the customer service people at the Verizon store are adorable. They just naturally believe that everyone they talk to has a running cell phone within reach, because, well, Verizon store.
We went down to activate Rich's new phone and get the old number swapped (he dropped his phone last week as he was heading out for a trip. First time for either of us. CrushcrackDamn.)
So, there we were and the Verizon woman says "I've just sent a secure PIN to your phone" (note the tense. Not, "I'm going to" but "I have done".) and I laughed and said "No…"
She said, "You don't have your phone?".
Nope, left it at home. I wasn't planning to be out long, we had Rich's new phone, why would I expect to need mine? Also, even if I had it, I'm not going to boot it up just so I can read a 4-digit number back to you…
"Do you have your ID?"
Yes, I have that.
vlbrown-mzydt 
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